INTRODUCTION:
This course is tailored for professionals who are involved in or aspire to work in the field of business analysis. It offers a well-rounded introduction to core concepts, tools, and methodologies used in analysing business needs and delivering value-driven solutions. Participants will explore current trends in business analysis and gain practical knowledge that can be applied across various industries.
TARGET AUDIENCE FOR THE COURSE:
- Professionals involved in business improvement or systems development
- Individuals seeking to expand their knowledge of business analysis practices
- Team members who interact with stakeholders or participate in project planning
COURSE OBJECTIVES:
- Understand the fundamental principles and scope of business analysis
- Learn how to identify and assess organisational needs and opportunities
- Apply effective techniques for requirements gathering and documentation
- Improve stakeholder communication and engagement strategies
- Develop analytical thinking for problem-solving and decision-making
- Enhance ability to support project success through structured analysis
- Gain familiarity with internationally recognised analysis frameworks
COURSE TOPICS:
❖ Introduction
- What is business analysis?
- The role of the business analyst
- Key concepts and terminology
- The business analysis lifecycle
❖ Needs Assessment & Strategy
- Identifying business problems and opportunities
- Aligning analysis with strategic goals
- Business case development
- Assessing feasibility and impact
❖ Requirements & Solution Evaluation
- Requirements elicitation techniques
- Writing clear and testable requirements
- Validating and verifying solutions
- Measuring solution performance
❖ Communication and Stakeholder Management
- Engaging with internal and external stakeholders
- Overcoming communication barriers
- Presenting findings and recommendations
- Supporting team collaboration and alignment
