This course provides participants with the foundational knowledge and practical skills needed to navigate common digital tools and technologies. It covers the essential functions of computers, operating systems, internet usage, and office software applications. By the end of the course, participants will be confident in using digital tools for everyday work and communication tasks.

TARGET AUDIENCE FOR THE COURSE:

• Individuals with limited IT experience seeking to build basic computer skills
• Employees required to use digital tools in administrative or operational roles
• Learners aiming to improve their digital literacy for work or study

COURSE OBJECTIVES:

• Understand the basic components and functions of a computer
• Use operating systems to manage files and applications
• Navigate the internet safely and efficiently
• Work with word processing, spreadsheet, and presentation software
• Apply digital skills to support communication and productivity
• Recognise common cybersecurity risks and how to avoid them
• Build confidence in using everyday digital technologies

COURSE TOPICS:

❖ Introduction

• The role of IT skills in modern workplaces
• Overview of common digital devices and tools
• Digital literacy and its importance in various sectors
• Identifying areas for personal IT development

❖ Computer Basics and Operating Systems

• Understanding hardware and software
• Using desktop and mobile interfaces
• Managing files, folders, and system settings
• Installing and updating basic applications

❖ Internet and Communication Tools

• Browsing the web and using search engines
• Setting up and using email effectively
• Online collaboration tools and platforms
• Best practices for digital communication

❖ Office Applications and Productivity

• Creating and editing documents and spreadsheets
• Designing basic presentations
• Saving, sharing, and organising digital files
• Integrating tools to streamline tasks