This course provides participants with the skills to produce clear, structured, and professional administrative reports. It focuses on the purpose, structure, and language of effective report writing in a workplace context. By the end of the course, participants will be able to communicate information and recommendations in a concise and impactful manner.

TARGET AUDIENCE FOR THE COURSE:

• Professionals responsible for preparing internal or external reports
• Administrative staff aiming to improve their written communication
• Supervisors and team leaders required to submit regular reporting

COURSE OBJECTIVES:

• Understand the key elements and structure of administrative reports
• Learn how to plan, draft, and format reports professionally
• Use appropriate tone and style for different reporting contexts
• Present data and findings clearly and logically
• Make recommendations supported by evidence
• Avoid common errors in grammar, clarity, and organisation
• Build confidence in formal written communication

COURSE TOPICS:

❖ Introduction

• Purpose and importance of administrative reports
• Common types of workplace reports
• Key characteristics of effective writing
• Understanding the audience and objective

❖ Planning and Structure

• Identifying the report’s purpose and scope
• Organising content logically
• Creating outlines and drafts
• Choosing suitable formats and layouts

❖ Writing Style and Language

• Writing with clarity, accuracy, and conciseness
• Using formal language and professional tone
• Avoiding jargon and unnecessary complexity
• Maintaining objectivity and focus

❖ Presenting Data and Finalising Reports

• Incorporating tables, charts, and summaries
• Highlighting key findings and conclusions
• Editing and proofreading techniques
• Preparing reports for submission or presentation