This course was once titled Problem Solving and Decision-Making, but has since evolved into Decision-Making Skills reflecting a modern understanding of managerial responsibility. Rather than waiting for problems to arise, effective leaders are expected to proactively make sound decisions that enhance performance and drive results. This training provides participants with key concepts and step-by-step approaches to decision-making, along with essential considerations for applying these practices effectively.
TARGET AUDIENCE FOR THE COURSE:
- Anyone in a supervisory or leadership role
- Department managers, team leaders, and those being prepared for such roles
- Individuals seeking to strengthen their management and decision-making skills—even in personal contexts
COURSE OBJECTIVES:
- Learn effective decision-making methods
- Understand the correct steps to make sound decisions
- Analyse situations thoroughly before making a decision
- Identify appropriate strategies for implementing decisions
- Develop strong teamwork and collaboration skills
- Learn how to respond effectively to others’ decisions
| COURSE TOPICS | |
❖ Analysing Decision-Making and Problem-Solving:
❖ Decision-Making Approaches:
❖ Understanding Organizational Culture:
❖ Reaching Decisions:
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❖ Steps in the Decision-Making Process:
❖ Analysing Situations and Setting Priorities:
❖ Implementing Decisions:
❖ Handling Others’ Decisions:
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